Last Updated: March 1, 2025

This Privacy Policy describes how Metalavie.com ("we," "us," or "our") collects, uses, and shares information about you when you use our website (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. By using the Site, you consent to the practices described in this policy.  

1. Information We Collect

We may collect the following types of information from you:  

• Personal Information:

  • Information you provide directly to us, such as your name, email address, postal address, phone number, and payment information, when you create an account, place an order, subscribe to our newsletter, or contact us.  

  • Information you provide when you leave comments or reviews on the Site.

• Automatically Collected Information:

  • Information about your device and browser, including your IP address, browser type, operating system, and device identifiers.

  • Information about your usage of the Site, such as pages visited, time spent on pages, and links clicked.

  • Cookies and similar tracking technologies to collect information about your browsing behavior.

• Information from Third Parties:

  • We may receive information about you from third-party services, such as payment processors and analytics providers.  

2. How We Use Your Information

We may use your information for the following purposes:

• To provide and improve our services:

  • To process and fulfill your orders.  

  • To manage your account.

  • To personalize your experience on the Site.

  • To improve the functionality and performance of the Site.

• To communicate with you:

  • To respond to your inquiries and provide customer support.

  • To send you newsletters, promotional offers, and other marketing communications (you can opt out at any time).

  • To send you transactional emails, such as order confirmations and shipping notifications.

• To ensure security and prevent fraud:

  • To detect and prevent fraud and abuse.

  • To protect the security and integrity of the Site.

• To comply with legal obligations:

  • To comply with applicable laws and regulations.

  • To respond to legal requests and prevent harm.

3. Sharing Your Information

We may share your information with the following third parties:

• Service Providers:

  • Third-party vendors and service providers who assist us with payment processing, shipping, website hosting, analytics, and marketing.

• Business Partners:

  • In some cases, we may share information with business partners to offer you products or services that may be of interest to you.

• Legal Requirements:

  • We may disclose your information if required by law or in response to a valid legal request.

• Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.  

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.  

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request to correct any inaccuracies in your personal information.  

• Deletion: You can request to delete your personal information, subject to certain exceptions.  

• Opt-Out: You can opt out of receiving marketing communications from us.  

• Data Portability: You can request a copy of your personal information in a portable format.

To exercise these rights, please contact us at info@metalavie.com.  

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure